LTD Financial Services, LP (LTD) is a Texas based
collection agency with a satellite office in San Antonio, TX.
With our stellar reputation, LTD has become one of the
quickest growing collection agencies in the country. LTD
is a nationally ranked (top 25), fully licensed collection
vendor that strives for operating and performance
excellence for each and everyone of our premier client
partnerships. LTD provides customized receivable solutions
in Pre-Collect, Pre-Charge-off, Primary and Secondary
collections and we do so with dedication client specific
workforce teams. LTD's considerable collection expertise
and competitive talent drives performance and delivers
superior results to our clients.
Customer Care Accounts
LTD strives for operational and performance excellence
for all client partnerships. In a first party/customer care
environment, LTD will mirror your current account
management methods while looking for ways to excel
in performance based on our internal capabilities.
Collections
Pre Charge-Off Collection
LTD manages accounts that are placed as early as one day
past due and our objectives can vary depending on what
our client wants to accomplish. Additionally, LTD can
manage your portfolios in either first or third party
scenarios. Through our training and quality assurance
processes and our Agent's "problem solving approach",
customer loyalty is sustained when accounts are returned to
active status.
Pre Charge-Off System
LTD maintains connectivity to many client systems today
including FDR, CACS, and many others. LTD's technology
center can establish connectivity to virtually any client
system while including the latest security functions and
features available today. Our dedicated, professional staff
can act seamlessly as a remote agent while maintaining
the flexibility to manage different queues, ages, and
balances at any time. In addition to client connectivity, we
have developed an in-house collection system with unique
features designed specifically for pre charge-off accounts.
Post Charge-Off Collection
LTD manages charge-off accounts with the objective being
to maximize the total net dollars returned to our clients.
We maximize the total net dollars returned to our clients.
We accomplish this through the use of state of the art
collection and skip tracing tools and professional, quality
trained staff.
We attempt to bring a sense of urgency to the consumer to
raise the dollars necessary to satisfy the account. We
discuss possible ways for the consumer to obtain the
necessary funds. If the consumer is unable or unwilling to
comply with this request, we then attempt to establish a
dialog with the consumer that can lead to the resolution of
the account using other means.
Our objective is to resolve all account placed with us by the
collection of a balance in full when possible. In the cases
when we are unable to collect the balance in full, we
attempt to resolve the account with a payment arrangement
for the balance, or a settlement as a last offer. |